An Interlibrary Loan (ILL) lets you borrow materials from other public libraries throughout Canada. The Provincial Government of Ontario supports a nationwide system of borrowing and lending among public libraries. It is the libraries’ choice to lend and some may charge a fee. Rare materials may take longer and many libraries will not loan current or popular items.
Please note that ILL requests should be made only for items not held by the Richmond Hill Public Library.
You may ask for a paper Interlibrary Loan form at the Adult Information Desk at Central Library or at the Circulation Desks of our branch libraries: Richvale, Richmond Green or Oakridges. You may submit an Interlibrary Loan request online by using the form in the Catalogue. The following are things you should consider when completing your request:
- Complete and submit one title per Interlibrary Loan request form.
- Title information must be accurate and specific and include the author, and if important, the specific edition.
- Requests for books will usually take from 1 week to 4 weeks to process.
- We do not request items that are in our collections.
- Most libraries will not lend talking books and DVDs, however we will try on your behalf. Please note that such requests can take several weeks.
- If an item cannot be found in the province of Ontario we will search for it in other provinces’ libraries.
- We do not request academic textbooks but we will research locations of books on your behalf.
- We reserve the right to limit the number of requests from a single patron.